It keeps freezing! My Mom called me about her MacBook Pro, which was running very slow and she asked me to help.

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Aug 31, 2019 Few computers hold resale value like a Mac. They’re built to last, and I can say that because I’m typing this on 2012 MacBook Pro. But problems can arise—particularly if your machine is showing its age. But there are some things you can check yourself. Apple Diagnostics. Your Mac includes a basic diagnostic tool you can run yourself. It won't allow me to download - If I purchase the OS software - would it differ cause at first it Would sa I have an older version so I can download the Mojave version 10.8 or latest - How can I upgrade my OS to get to download Mojave 10.8 - I don't mind paying for the codes but I'm not sure if its going to work the my Macos Lion 10.7.5.

I’ve been developing software professionally for more than 20 years. I started when 640K RAM was a big deal. Back then we always complained that our computers were slow, but even today I still hear the similar complains.

If you spend enough time on forums, you will find at least 25 different hacks which people will suggest you should try. You can go over the entire list and keep trying all suggestions hoping that one of them will be a silver bullet.

If you are lucky, after trying ten various things, one will eventually work and get everything fixed. Then whenever someone complains about the slowness of her Macs, you can authoritatively claim that once you wiped the screen, your Mac stopped freezing. So everyone should try the same solution.

If I Download New Os Will My Macbook Pro Be Slow?

The fix won’t work of course, because you will forget to mention that the RAM was upgraded before wiping the screen. I assume you understand that I was joking. I want to teach you the proper way to troubleshoot computer slowness so the next time you know how to tackle similar problems.

While I don’t know what your problem is, I can provide some simple guidelines and explain how and when to use each fix.

So, why do MacBooks freeze? Macs can be slow for two reasons: hardware failure or lack of resources such as CPU, RAM, and storage. When investigating the slowness first eliminate the possibility of hardware issues, and then work on freeing resources. If neither method works, then it is possible that the MacBook either needs to be upgraded or replaced.

Apple Support

Before taking a DIY route, I encourage you to contact the Apple Support first. Apple claims that you get only 90-day phone support after purchasing a new MacBook because they want you to buy an Apple Care Plus plan. But even if you don’t have the Plan or if it already expired, you still can get the help.

To contact Apple go to their web site https://getsupport.apple.com/.

On the main screen, click on Mac. On the next page, click on Mac notebooks. In the search bar type slow and select from available options. From here, you can choose one of two options: Talk to Apple Support or Chat.

I chose to talk. The site asked for the Serial Number of my MacBook. The Serial Number is available in About This Mac menu, but if you don’t know how to get there, Apple provides a link with detailed instructions.

Once I went thru all steps, I immediately received a call from the Apple tech. I described my problem, and he responded that he might help with the issue.

The first thing he did is explained to me how to restart in the Safe Mode (I will describe the process later).

Next, he started the Screen Share program and directed me to install MalwareBytes antivirus software. We scanned my MacBook but didn’t find any issues.

Then I asked him how much it would cost to run the diagnostics at the Genius bar. It turned out that the diagnostics itself does not cost anything, but if they find any issues Apple will quote the price of the repair.

Again, I would encourage you to take your notebook to the Apple store. I heard many stories of how people had their issues fixed for free (assuming the problem was simple enough).

However, if the support option is not available or you want to try to fix the slowness by yourself, then the rest of the article will guide you through the troubleshooting steps.

To analyze the problem, let’s break it down to smaller subproblems.

One web site is slow
Browsers are slow
A particular application is slow
MacBook is fast on startup and gradually becomes slow
MacBook is always slow

Depending on the type of the symptom, the remedies vary accordingly. Let’s start with the most simple.

One web site is slow

Let’s assume that you work remotely and need to connect to the same web site regularly. If this site is loading and refreshing very slow, try to open other websites and see if they are slow too. If the slowness happens only with one particular website, then your MacBook is unlikely to be a problem.

There are three possible bottlenecks when browsing the internet: your computer, the network between your computer and the server, and the remote server. If the bottleneck is with the network or the remote server, then there is nothing you can do. Try to call technical support and ask for help.

All web browsers slow

Web browsers need a fast and reliable network to function properly. If the internet is slow when using Safari, download and install another browser, e.g., Google Chrome or Mozilla Firefox.

If the slowness gets fixed by new browser, congrats! It means there is a problem with your favorite browser, so use another app.

Very often, browser problems caused by extensions. So, if you have issues with Chrome, try to disable extensions one by one until you found the bad actor.

On the other hand, if all browsers are slow, then it’s time to check Wi-Fi (assuming the Mac connected to Wi-Fi router).

Checking Wi-Fi issues

To run Wi-Fi diagnostics press Alt (Option) key and while holding click on the Wi-Fi icon in the top bar.

In the drop-down click on “Open Wireless Diagnostics.”
The tool will run some tests and at the end will offer to choose from two options: Monitor my Wi-Fi connection or Continue to the summary.

If you choose Continue option, it will create detailed information about the state of the Wi-Fi connection and store it in a file. Unfortunately, you nor I know this stuff well enough for it to be helpful. However, if you suspect that the problem is the network, you can send the file to more knowledgeable people.

It also makes sense to review Wi-Fi Best Practices displayed on the last window. For instance, Apple suggests to have a unique name for the router and use a strong password.

To improve the Wi-Fi reception it also recommends to use 5GHz band if the router supports dual bands (2.4GHz and 5GHz). The 5GHz has higher bandwidth and works better in the environment with a lot of interference.

The Monitor option is more valuable, in my opinion. Once selected, you can minimize the window to the Dock. The monitoring tool will run until you restart or close the window. If the diagnostics tool finds any issues, it will notify about it. This way, you can see if the slowness coincides with the poor network conditions.

My Wi-Fi is fast and reliable, but I went outside the house to simulate poor reception (see pic below).

If your results similar to mine, then it is a sign to buy a more powerful router. If you need a recommendation on the best router check here.

A particular application is slow

Any computer program might have bugs. No matter how the developers try to write bug-free code, defects happen. Good news, the Mac software usually has fewer problems than Windows apps. Since Apple hardware is limited, it is easy for developers to test their apps on only three types

If I Download New Os Will My Macbook Pro Be Slow?